Nemira AI (“we”, “us”, “our”) operates a software analytics and AI crypto intelligence platform. This Privacy Policy describes how we collect, use, and protect your personal data. We are committed to transparency and, where applicable, compliance with data protection principles including those under the GDPR.
1. Data Controller
The data controller is Search Everywhere Optimization, with contact email: info@nemira.ai. For privacy-related inquiries, please use this address.
2. Data We Collect
We may collect:
- Account data: email, username, and credentials when you create an account or sign in.
- Contact form data: name, email, and message content when you contact us.
- Analytics data: IP address, browser type, device type, pages visited, and general usage patterns to improve our services.
- Cookies and similar technologies: we may use cookies and similar technologies for session management, preferences, and analytics where applicable.
3. Purposes and Legal Bases
We process your data for:
- Contract performance: to provide our services, manage your account, and respond to support requests.
- Legitimate interests: to improve our platform, ensure security, and prevent fraud.
- Consent: where we use non-essential cookies or analytics, we may rely on your consent where required by law.
4. Cookies and Analytics
We may use cookies and analytics tools to improve user experience and understand how our site is used. Our cookie banner allows you to accept or manage preferences. For more details, see our cookie notice when you first visit the site.
5. Data Sharing
We may share data with trusted processors who assist in operating our platform, including:
- Hosting and infrastructure providers
- Analytics providers
- Email and communication providers
- AI/text processing providers (e.g. OpenAI) where we use such services for features like chat or summaries
We do not sell your personal data. We may disclose data where required by law or to protect our rights.
6. Data Retention
We retain data only as long as necessary for the purposes described above. Account data is retained while your account is active and for a reasonable period after closure. Analytics and logs may be retained for a limited period. Where applicable, we apply retention limits in line with legal requirements.
7. Security
We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or alteration. No system is completely secure; we continuously review and update our practices.
8. International Transfers
Where we use processors located outside the European Economic Area (e.g. in the United States), we take steps to ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions, where required by applicable law.
9. Your Rights
Depending on your location, you may have the right to:
- Access: request a copy of your personal data
- Rectification: correct inaccurate data
- Erasure: request deletion of your data
- Portability: receive your data in a structured format
- Object: object to processing based on legitimate interests
- Withdraw consent: where processing is based on consent
- Complain: lodge a complaint with a supervisory authority (e.g. your local data protection authority)
To exercise these rights, contact us at info@nemira.ai.
10. Children
Our services are not intended for minors. We do not knowingly collect data from children. If you believe we have collected data from a minor, please contact us.
11. Changes to This Policy
We may update this policy from time to time. Material changes will be reflected on this page with an updated “Last updated” date. We encourage you to review this policy periodically.
12. Contact
For privacy inquiries: info@nemira.ai